Shipping Policy

Shipping Policy

Last Updated: October 2025

At Atlantic Jackets, we are dedicated to delivering premium-quality outerwear with care and precision. Our goal is to make your shopping experience smooth and reliable—from the moment your order is placed until your jacket arrives safely at your door.

Business Information

Order Processing

  • Orders are processed Monday to Friday, excluding weekends and public holidays.
  • Order Cut-off Time: 5:00 PM (USA Time Zone).
  • Orders placed after the cut-off time will be processed on the next business day.
  • Processing Time: All orders are prepared, quality-checked, and packed within 2–3 business days.

Shipping Timeframe

We aim to deliver your jacket as quickly as possible while ensuring it arrives in perfect condition. Once your order has been processed, delivery typically takes 7–10 business days within the United States. Delivery times may vary depending on your location, local courier operations, or weather-related delays.

Note: During peak seasons or promotional periods, shipping times may extend slightly due to high order volumes.

Shipping Costs

We proudly offer free standard shipping on all orders across the United States. No hidden fees or minimum order requirements apply.

Shipping Carriers

To ensure safe and timely delivery, we partner with trusted shipping carriers including FedEx and UPS. Each order is carefully packed and handled to preserve the quality of your jacket. Once shipped, you’ll receive a confirmation email with your tracking details.

Order Tracking

  • A shipping confirmation email containing your tracking number will be sent once your order ships.
  • Tracking information may take up to 24–48 hours to become active after dispatch.
  • You can track your order using the link provided in your confirmation email.

Order Cancellation

Orders can be canceled within 24 hours of purchase. To request a cancellation, email us at info@atlanticjackets.com within this timeframe. Once processing begins, we are unable to cancel or modify the order.

Incorrect Address or Delivery Issues

Please ensure your shipping details are accurate at checkout. Atlantic Jackets is not responsible for delayed or undelivered orders caused by incorrect or incomplete addresses. Returned packages may be reshipped at the customer’s expense.

Damaged or Lost Packages

If your package arrives damaged, please contact our support team within 48 hours of delivery and include clear photos of the damaged item and packaging. We will assess the issue and provide a replacement or refund as appropriate.

In cases of lost shipments, we will work directly with the carrier to resolve the matter. Carrier investigations may take several business days to complete. Once confirmed lost, you may choose between a replacement or full refund.

International Shipping

Currently, Atlantic Jackets ships exclusively within the United States. We are working to expand our delivery network internationally in the near future.

Customer Support

If you have any questions or concerns about your order or shipping status, please reach out to our customer support team:

Thank you for choosing Atlantic Jackets. We take pride in ensuring every jacket reaches you with the same quality and attention to detail that goes into its making.