Shipping Policy
Shipping Policy
Last Updated: October 2025
Welcome to Atlantic Jackets. We are committed to ensuring your order reaches you safely, promptly, and in excellent condition. This Shipping Policy explains how we process, handle, and deliver your orders placed through our official website atlanticjackets.com.
1. Order Processing & Handling Time
All orders are processed within 2–3 business days (Monday through Friday, excluding holidays). During this handling period, we carefully inspect each jacket, confirm leather quality, and prepare it for dispatch. Once your order has been processed, you will receive a confirmation email containing your order details and tracking number.
If an item is out of stock or requires additional time for production, we will notify you immediately via email before proceeding with shipment.
2. Shipping Time & Delivery Estimates
After the handling period, your order will be shipped and is expected to arrive within 7–10 business days, depending on your delivery location and local courier services. Most domestic U.S. orders typically arrive within a week once dispatched.
| Region | Estimated Delivery Time |
|---|---|
| United States (Mainland) | 7–10 Business Days |
| Hawaii, Alaska, & U.S. Territories | 10–14 Business Days |
| International Orders (if applicable) | Varies by Country (Customs May Affect Time) |
3. Free Shipping Policy
Atlantic Jackets offers FREE standard shipping on all orders — no minimum purchase required. We believe in transparent pricing, so there are no hidden fees at checkout. Every order includes full tracking and delivery confirmation.
4. Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number and carrier information. You can use this number to track your package through the carrier’s website. Please allow up to 48 hours after receiving your tracking number for updates to appear in the system.
If you haven’t received your tracking number within 4 business days of placing your order, please contact our support team at info@atlanticjackets.com
.
5. Address Accuracy & Delivery Issues
Customers are responsible for providing accurate shipping details. Please verify your address, phone number, and postal code before confirming your order. If an incorrect or incomplete address is provided, delivery may be delayed or returned to us. We are not responsible for lost packages due to address errors provided by the customer.
In case a package is returned to our facility due to an incorrect address, we will contact you to arrange re-shipment. Additional delivery charges may apply for re-sending your order.
6. Damaged, Lost, or Delayed Packages
We take every precaution to ensure your order arrives safely. However, in the rare event that your package is lost, delayed, or arrives damaged, please contact us immediately with your order number and photos (if applicable). Our team will coordinate with the shipping carrier to resolve the issue promptly.
Claims for lost or damaged goods must be reported within 7 days of delivery for investigation.
7. Customs, Duties & Taxes (International Orders)
For international shipments (if available), customers are responsible for any applicable customs fees, import duties, or local taxes imposed by their country. These fees are not included in our product prices or shipping costs.
8. Contact Information
If you have any questions or concerns about shipping or delivery, please reach out to our customer support team. We’re always happy to help.
- Store Name: Atlantic Jackets
- Address: 956 Glenmary Dd, Owego, NY 13827, United States
- Email: info@atlanticjackets.com
- Phone: +1 929 737 0387
Thank you for shopping with Atlantic Jackets. We value your trust and aim to deliver every order with speed, care, and craftsmanship.