FAQs

Sizes are selected on each product page. Compare any available measurements with a jacket you own, allowing room for your usual layers. If you need model-specific guidance before buying, email us with the style name. Do not assume that the same letter size fits identically across all silhouettes.

No. Only styles explicitly described as genuine leather are sold on that basis. The collection also includes bomber, quilted, puffer and overshirt designs. Check the individual listing and supplied care label rather than using another jacket as a guide.

Follow the care instructions supplied with the individual item. Leather and specialist finishes may need professional care. Avoid applying an unfamiliar cleaner without appropriate advice.

The standard offer is free UK delivery. Delivery availability for your postcode must be confirmed at checkout. Contact us before ordering to an address outside the UK.

Allow 1–2 business days for processing, then an estimated 7–9 business days in transit: approximately 8–11 business days overall. Our cut-off is 8:00 PM UK local time, Monday–Friday, excluding public holidays. Read the Shipping Policy for the details.

Use Track Your Order with your order number and billing email to see the recorded order status. Any carrier tracking supplied after dispatch will appear in your dispatch communication.

Only the methods actually displayed and enabled at checkout are available. If none is shown, payment is not currently available; contact us rather than sending payment independently. Prices are in GBP.

Contact us immediately. We will try to stop fulfilment or amend details before dispatch, but cannot promise that a parcel can be intercepted. Your statutory cancellation rights are separate from our ability to stop a shipment. See the Order Cancellation Policy.

Tell us within 14 days after delivery, then send the jacket back within 14 days after telling us. You pay change-of-mind return postage. You may try it on as you would in a shop. Please keep it protected and return any included accessories.

Email your order details and a description of the issue, with photographs if helpful. We cover an agreed return for an item that is faulty, damaged or incorrect. Your legal rights for faulty goods are not restricted to the change-of-mind period.

We aim to inspect returns within 2 business days and process eligible refunds within 7 business days of approval, always within the applicable legal deadline. Refunds go to the original payment method. Your payment provider may then need time to post the credit.