Updated 24 October 2026
Delivery area and cost
Our standard delivery offer is free shipping within the United Kingdom, subject to address availability confirmed before purchase. Check the postcode at checkout. Contact us before ordering for another destination; international delivery is not included in this UK offer.
When the delivery clock starts
We normally prepare a confirmed order in 1–2 business days. Estimated transit then takes 7–9 business days, giving an overall estimate of 8–11 business days. Business days are Monday–Friday, excluding UK public holidays. The order cut-off is 8:00 PM UK local time, taking account of GMT or BST. Orders received after that time, on a weekend or on a public holiday enter the next business-day processing cycle. Verification or a stock query can affect when an order is confirmed; we will contact you if it changes the estimate.
Dispatch and tracking
An order receipt is not a dispatch notice. When a parcel is handed over, we send available dispatch information to the email supplied at checkout. If carrier tracking is provided, allow time for the first carrier scan. The order lookup shows the store status; a carrier link is the source for parcel scans.
Address accuracy
Check the house number, postcode and contact details carefully. If something is wrong, tell us immediately. We can try to amend an order before dispatch, but cannot promise a change after handover. Contact support if a parcel is returned or a delivery attempt is missed so we can agree the appropriate next step. We will explain any proposed redelivery cost before you agree to it.
Late, missing or damaged deliveries
These are estimates rather than a guaranteed arrival date. If the estimate passes, contact us with your order number; we will investigate with the delivery provider. Report damage or a delivery discrepancy promptly and keep relevant packaging or photographs if possible. Please do not arrange a return before asking for instructions. We remain responsible for resolving delivery problems in accordance with your consumer rights.
If an order cannot be delivered
If we cannot fulfil the order, we will contact you about a revised arrangement or a refund. Unless a different period is agreed, delivery must take place without undue delay and within the applicable legal timeframe. A delivery delay does not remove your statutory cancellation or refund rights.
HERE TO HELP
Contact Atlantic Jackets
Brand: Atlantic Jackets
Website: atlanticjackets.com
Email: support@atlanticjackets.com
Telephone: +44 7278323845
Address: Unit 15, Victoria Trading Estate, 94 Church Terrace, Basingstoke, RG22 9LD, United Kingdom