Privacy Policy

Who is responsible

Atlantic Jackets is responsible for the personal information used to run atlanticjackets.com and support its customers. Contact us at support@atlanticjackets.com or at the business address below for questions or to exercise your rights.

Information we handle

When you shop or enquire, this can include your name, email, telephone number, delivery and billing addresses, order details and correspondence. Accounts hold the details you choose to save. The website and hosting systems can record IP addresses, browser and device information, security events and essential shopping-session data. Where a payment method is enabled, its provider processes the payment details needed for that transaction; please do not put full card information in a contact message.

Why we use it

• Contract: to handle requested purchases, delivery, order enquiries, returns and refunds.
• Legal obligations: to keep required financial records and respond to lawful requests.
• Legitimate interests: to maintain security, prevent misuse and answer general enquiries, balanced against your rights.
• Consent: for optional activities that require it, such as applicable marketing or non-essential cookies. You can withdraw consent.

Who receives information

The store uses Hostinger hosting and externally served Google Fonts. Requests to a font provider can disclose your IP address, browser information and the resource requested so the font can be delivered.

Information needed for a service can be handled by our website host, WooCommerce store systems, email and IT providers, delivery partners and any payment provider used at checkout. Professional advisers or authorities may receive information when legally necessary. We do not sell personal information. Some providers may operate outside the UK; an international transfer must use an applicable lawful mechanism, such as an adequacy decision or appropriate contractual safeguards. Contact us to ask about a particular provider or safeguard.

Cookies and choices

Essential cookies help keep the cart, login and security functions working. Non-essential tracking that requires consent must remain optional. Browser controls let you remove or block cookies, but blocking essential storage can disrupt shopping. This notice is not consent to advertising. Any future optional marketing or analytics technology requiring consent must be presented with the relevant choice before use.

Storage and retention

We limit access to information needed for the task and use reasonable security measures, although no online service is risk-free. Order and correspondence records are kept for the period needed to fulfil the transaction, handle follow-up issues and meet applicable accounting, tax or legal duties. Retention depends on the record and purpose; information no longer required is deleted or anonymised. You can ask us for the period applicable to your record.

Your rights and complaints

Subject to legal conditions, you may request access, correction, erasure, restriction or portability, object to processing, or withdraw consent. Email us and describe the request. We may need proportionate identity checks. We normally respond within one month; if a lawful extension applies, we will explain it. Marketing can be stopped through an unsubscribe link or by contacting us. You can also complain to the UK Information Commissioner’s Office at ico.org.uk.

Other sites and updates

Independent sites and payment services have their own privacy notices. Our store is not directed at children; contact us if a child has supplied information that should be removed. We may update this notice when the store or its data handling changes. The date shown on this page identifies this version.